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Privacy Policy

Dated: 25th March’2015
DirectCars.in, (“DirectCars”) is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that your privacy rights are safeguarded. The following outlines DirectCars’s privacy policies and details the measures we have taken to protect your privacy, while providing you with a unique and rewarding online shopping experience.

Our Promise

DirectCars.in provides you with a safe, no-hassle method of researching, shopping, buying and selling a vehicle. In this regard, we address the issues of security, full-disclosure, fair and honest pricing, and provide a thorough and specific Privacy Policy.

This privacy statement covers the site www.DirectCars.in and sub-directories.

What information does DirectCars collect?

As part of the vehicle research and buying and selling process, information such as your e-mail address, name, and contact telephone numbers will be requested. This information will be used solely as described below.

When entering information on this web site, it is transferred automatically to DirectCars's lead management system. The system will automatically record the information and send it to our representative so that your inquiry may be answered promptly by a qualified representative.

DirectCars provides for limited employee access to the system. The system is a secured application that can only be accessed by entering a valid user name and password. Once you have expressed interest in being contacted, we will respond through a personalized email or phone call.

After the initial email contact, there may be several points of communication between you and the representative by either telephone or email. At any point in the relationship you have the option of indicating by either telephone or email that you no longer wish to be contacted by us. In this event, the representative will access the system and mark your customer record as ''closed'', at which time, you are removed from ''active'' status.

Does DirectCars use cookies?

DirectCars does, in a limited manner, use a technology called "cookies". A cookie is a small piece of text that you can agree to place on your computer's hard drive. In most cases, you can set your web browser to prompt you when a cookie request is being made from a web page, such as the DirectCars web page, and you have the option to accept or not. If you accept or do not reject the cookie, then your browser adds the text in a small file, which will expire in 90-days. Accepting cookies in no way gives us access to your computer or mobile device or any personal information about you. It is merely a method of storing information to improve your online experience. It will assist us in making your site visit easier and more productive. Technically, cookies are harmless, occupying just a few bytes on your hard drive. Note that personal information is often contained in or linked to a cookie (such as email address, pin code, etc.). The only time that DirectCars receives such information is if you volunteer it by typing in the information. The use of the personal information is limited to being contacted by the representative as described above, or, for obtaining financing if you request.

The following describes how our website uses cookies and how we provide you with a more personalized experience:

Marketing:

We publish special promotions, pricing promises, brand name and various other messages on the Internet to help consumers find DirectCars. In order to determine which method is most effective, a cookie is used to capture which method was used to find our web site. The information included in the cookie is limited to only the message identifier.

Does DirectCars track my visits?

At DirectCars, our site may also gather information about which areas of our site receive the most visits and user visit history. This is done by the placement of a cookie on your computer. Additionally, we send site metrics information to a third-party service provider by the use of cookies and web beacons, who then aggregates the captured data. The type of data captured includes; search engine referral, traffic driven by ad banners or other online promotions, how visitors navigate around the site, and the most popular pages. We also track technical information, such as the browser version and operating system of visitors, to deliver a better site design for our visitors. The data is analyzed, generating several different types of reports showing different views on the data collected. We do not capture any information about any individual's use of the site - rather only aggregate data is captured. Our third-party metrics provider is obligated to strict confidentiality restrictions and is not permitted to sell or use DirectCars's aggregate site data for any purpose other than for providing DirectCars with the metrics information. DirectCars, does not share, sell or provide any of this aggregate data with outside companies, with the exception noted above. Furthermore, DirectCars does not track where you go on the World Wide Web.

How is email and contact phone number used on DirectCars?

A customer provides an email address or contact phone number to DirectCars as part of an inquiry such as on a contact form.

Contact Form - if a customer wishes to be contacted by a representative, the customer completes a form that includes a request for their email address.

Where an email address or contact phone number is requested, the customer voluntarily submits their email address, contact phone number in order to receive follow up information, or establish a relationship with a representative.

Additionally, you can email or call the representative using the information provided in their first email contact to you.

There are opt-in links on our websites should you wish to receive promotional communications from us in the future.

Does DirectCars provide a way to update or remove personal information?

A customer wishing to change, update, or remove personal information may do so by contacting the representative either by email or telephone and stating their wishes at any time. The representative contact information can be found in the initial email response you received from us.

Why are we telling you all this?

Because DirectCars is a firm believer and active participant in consumer privacy, we maintain these policies that give our visitors full disclosure. DirectCars believes in improving the customer's online shopping experience through the responsible and secure collection and usage of customer data.

Your Consent

As a condition to using the DirectCars site, we require your approval to collect this data. By visiting DirectCars you agree that we may collect and use this information as stated in our privacy policy. If we change our privacy policy, we will post the changes on this page so you are always informed about what information we collect, how we use, and under what circumstances we disclose it.

Changes in this Privacy Statement

If we decide to materially change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Information We Share with Others

We may use and share all of the information described above, subject to applicable law, with the following (these examples are not intended to be all-inclusive):

  • Service Providers - We provide information to third parties (including our affiliates) to assist us in servicing Accounts, like preparing billings statements and promotional materials, administering and enforcing our Accounts and responding to customer inquiries. We also may use marketing firms, such as modelling companies, to assist us in our own marketing efforts. Any of these third-party service providers may use customer information to perform contracted services at our request.
  • Others - We report sale information, such as credit limit, balances and payment information, to credit bureaus. In addition, we may buy and sell assets, lines of business and/or Accounts. When this occurs, customer information generally is disclosed to bidders and is one of the transferred business assets. We also disclose information about you to third parties in certain other circumstances, as permitted by law.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact:

Direct Cars Pvt Ltd.

Registered Office:

Flat No-306, Tower No-5,

Sushant Estate, Sector-52

Gurgaon-122002

Email: info@directcars.in

© Direct Cars Pvt. Ltd. 2015 | Privacy Policy